Turn Webex Logs
Into Instant Insights
Search smarter, debug faster, and automate the tedious. Your Webex Log Viewer, redefined.
Technical Presentation Video
Abstract
Problem
Webex video calls generate extensive log data that captures every detail of call performance—from connection states and media track management to video rendering and hardware performance. Cisco engineers often face the daunting task of manually sifting through these massive logs to identify issues such as missing media tracks, blurry video output, or hardware limitations. This manual process is inefficient and prone to errors, potentially delaying critical troubleshooting during live calls.
Solution?
Our solution is a modern Log Viewer Tool that streamlines this process by combining a responsive user interface with advanced filtering options and an AI-powered analysis agent. The tool leverages Elasticsearch for rapid log indexing and search, and incorporates natural language processing to convert user queries into precise, customizable filter groups. Additionally, the integrated AI agent automatically generates concise summaries, detects known issues specific to Webex video calls, and suggests actionable resolutions—helping engineers quickly isolate and diagnose problems.
Reduced Troubleshooting Time
Custom filter groups, highlighting & automated log analysis speeds up issue resolution.
Accurate Issue Detection
AI agent identifies known issues with high precision.
More Reliable Calls
Improved quality and reliability for Webex meetings by quickly identifying issues.
2.7x Faster Regex Filtering
Caching regex mechanisms accelerate data filtering.
Project Timeline
Project timeline and milestones.
Development Team
Meet our passionate development team driving our success.
Mujtaba Al Ajmi
Team Lead, Programmer, Client Laison, ML Engineer
Varun Srinivasan
Programmer, Tester, Report Writer
Samuel Chan
Front-End Programmer, Tester, Video Editor
Anny Wang
Researcher, Designer, Prototyper